Refund & Return Policy

Love My Closet Luxury Boutique & Consignment

At Love My Closet Luxury Boutique & Consignment, we take pride in offering carefully curated, authenticated luxury items. Due to the nature of consignment and pre-owned goods, all sales are considered final unless otherwise stated below.

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1. All Sales Final

All items are final sale. We do not offer refunds, returns, or exchanges for:

• Change of mind
• Incorrect size selection
• Personal preference

Please review all product descriptions, measurements, and photos carefully before purchasing.

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2. Authenticity Guarantee

We guarantee that all items sold are 100% authentic.

If an item is proven to be not authentic, you are eligible for a full refund, including the purchase price.

To request this:

• You must notify us within 3 days of delivery
• Provide documentation from a recognized third-party authentication service

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3. Condition of Items

All items are pre-owned or consigned unless stated otherwise.

We carefully inspect and describe each item; however, minor signs of wear may be present and are not considered defects.

Returns will not be accepted for:

• Normal wear and tear
• Minor imperfections shown or described

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4. Damaged or Incorrect Items

If your item arrives:

• Damaged in transit
• Incorrect
• Significantly different from the listing

You must contact us within 48 hours of delivery.

Include:

• Order number
• Clear photos of the item and packaging

If approved, we will provide return instructions and issue a refund or store credit.

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5. Shipping Costs

• Shipping fees are non-refundable
• Return shipping is the customer’s responsibility unless the issue was our error

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6. Order Cancellations

Orders cannot be canceled once processed or shipped.

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7. Legal Disclaimer

Love My Closet Luxury Boutique & Consignment is an independent boutique specializing in authenticated luxury items.

We are not affiliated, associated, endorsed by, or in any way officially connected with any brands mentioned or sold.

All product and company names are trademarks™ or registered® trademarks of their respective owners. Their use does not imply any affiliation or endorsement.

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8. Contact Us

For any inquiries:

Love My Closet Luxury Boutique & Consignment
📍 1219 E Canton Rd Suite 4, Edinburg, TX 78539, USA
📞 956-917-7786
📧 lovemyclosetboutique@outlook.com